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WOZTELL Changelog

All notable updates and changes of WOZTELL will be documented in this Changelog.

2022-9-28

Core Update

Feature:

  • "Platform Preference" selector in push panel for previewing the response of selected platform integration.

Maintenance:

  • Display a detailed preview of the WhatsApp Cloud message template in the member's conversation history.

Integrations Update

Feature:

  • [Facebook Integration] Support Messaging type in the resource template of response, for sending Facebook push notifications.

Maintenance:

  • [Instagram Integration] Remove the "Attachment ID" field from the resource template of "Image" response.
  • [WhatsApp Cloud Integration] Remove the text field from the media header of reply button.

2022-9-21

Core Update

Maintenance:

  • Optimize the subscription page to avoid the price being invisible when the browser is in dark mode.
  • Display the relevant "WABA ID" and "Phone Number" in the transaction page.
  • Pagination handling in the Media Library to prevent the Media Library from crashing due to large amount of media uploaded.
  • Node Stripe version upgraded to 10.8.0, and supported in Core Version v2.8 (not applicable to WOZTELL V3).

Integrations Update

Maintenance:

  • [Live Chat Module] Optimize the outlet channels picker in case the list of available channels is too long.
  • [Email Integration] In the resource template, update the "HTML" field from text field to code editor, and add description about fallback text.
  • [Email Integration] Remove the "File Name" field from the resource template.
  • [Facebook Integration] Add new resource templates that react to the RN unsubscribe and resubscribe events.
  • [Facebook Integration] Update the resource template "RN Opt-in Payload" to prevent the RN re-opt in events from triggering the standard RN opt in flow.

2022-9-13

Core Update

Features:

  • "Platform Preference" picker in bot builder for previewing the response of selected platform integration.

Maintenance:

  • Short access token is supported in Bot API.
  • Importing tree with missing integrations can be allowed by requesting user to install the relevant integrations.
  • Prevent Inbound and Outbound webhook that contains memberExtraData from being deleted using backspace.

Integrations Update

Features:

Maintenance:

  • Prevent push sending error due to missing variables in WhatsApp message template.
  • Mask the access key ID and authorization password input in Email integration.
  • Add code editor to the HTML field in the resource template of Email integration.
  • Update RN resource template to prevent the "re opt-in", "unsubscribe" and "resubscribe" events from triggering the standard RN opt-in flow.

2022-8-11

Core Update

Maintenance:

  • Update the import member logic to tolerate symbol like . in the mapping field of member list .csv file.

Integrations Update

Features:

Maintenance:

  • Update RN resource template to include time zone and re opt-in feature.
  • Filter the active RN token tags during the creation of the RN notification message
  • Deliver more relevant errors for Facebook integration, based on the errors returned from the endpoint call.
  • Deliver more relevant errors for Instagram integration, based on the errors returned from the endpoint call
  • Optimize the Instagram persistent menu preview to be consistent with the actual outcome.
  • Indicate the image aspect ratio while creating carousel response in Facebook integration.
  • Display warning message when any required field has not been completed in the resource template of platform specific response.
  • Display an error message in platform when a phone number is disconnect/offline in WhatsApp Cloud integration.

2022-7-14

Core Update

Features:

  • Support the application of Catergorized Member Tag.
  • The import member notification includes the count of "members updated".
  • Add the timeout checker and log about the URL & Payload to inbound and outbound webhooks.

Maintenance:

  • Support batch creating conversation history using Open API.
  • Access token generated from WOZTELL platform can be shortened to <100 characters.
  • Block disabled app from using Bot API and sending push message.
  • Add "App Disabled" reminders in user's WOZTELL app when it reaches the MAU quota of free plan.

Integrations Update

Features:

  • Add resource template of Facebook Comment trigger that could get the Page ID and Post ID from the Facebook integration.
  • Allow retrying the embedded sign-up flow in case there is a timeout issue while processing to the WhatsApp Cloud deployment page.
  • Support WOZTELL hosted universal file design: incoming media is uploaded to media library automatically, then WOZTELL provides "fileId" to integrations for retrieving media sent from inlet channel.

Maintenance:

  • Update the available categories of WhatsApp message template.
  • Merge the "Caption" into the "File name" field of the "File" response of WhatsApp Cloud Integration.

2022-5-30

Core Update

Features:

  • Push report can be generated by users using the "Export" button, and available for download in the notifications.
  • Meta object can be passed in Bot API (SendResponse and redirectMemberToNode), and the meta object will be received in outbound webhook.

Maintenance:

  • The priority value of a tree node can be adjusted using the "+" and "-" buttons in bot builder.
  • Prevent the background color from unexpected tone changes due to the dark mode of certain browser.

Integrations Update - v1.1.0

Features:

  • Recurring Notification is supported in Facebook Integration v1.1.0.
  • One-Time Notification is supported in Facebook Integration v1.1.0.
  • "Any Media/File" is supported as one of the "Predefined Triggers" in bot builder.
  • Resource templates for WhatsApp interactive messages (list message & reply button) are available in bot builder.

Maintenance:

  • While fetching data, the integration version selector will display a loading sign.

2022-5-12

Core Update

Features:

  • Annual subscription plan is available.
  • New users are required to provide a contact phone number during registration.
  • Added "Business Profile Settings" for updating the registered contact phone number of an app.
  • Priority Group can be created during the creation of Channel Environment.
  • Files (i.e. push report) can be downloaded using the download links available in the WOZTELL Notifications.
  • Push Report can be generated and downloaded in WOZTELL.
  • Member page with filters applied can be directly shared with member page URL.
  • Export of analytics report containing member data will be recorded in Audit Trail.
  • Log session without time range and query parameters can be displayed while being shared as a log session URL
  • Bearer token can be used for calling Bot API

Maintenance:

  • Channel name is presented in the member page, while the channel type is represented by logo.
  • Corresponding error can be returned for bot core external API (i.e. The app is disabled).
  • Chatbot execution can continue regardless of occurring network / lambda error.
  • FAILED message event can be filtered with "Warning" in Log page and the error can be displayed in the user's conversation history.
  • Bot execution can continue during the occurrence of inbound / outbound webhook error.

Integrations Update - v1.1.0

Features:

  • Sticker is added to one of the supported message types in WhatsApp Cloud Integration.
  • List Message and Reply Button are supported in WhatsApp Cloud Integration.
  • Conversation-based Pricing Information is included in the message event of WhatsApp Cloud Integration.
  • Updated analytics dashboard for Facebook comment reply.
  • Updated WhatsApp Analytics in dashboard.
  • Media Share is supported in Instagram Integration.
  • Comment Reply is supported in Instagram Integration.
  • Integration version of each channel environment & installed integration can be upgraded / downgraded.

Maintenance:

  • Allow non-admin users of Facebook app to install Instagram integration.