Public API for WhatsApp Cloud Integration

Introduction

The Public Integration API enables you to query certain info from your WhatsApp Cloud Integration, or perform certain actions without the need to operate in the platform UI.

API Endpoint

Please use the following Endpoint URL for the Public API:
https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/

NOTE

For example, the endpoint for PUT /whatsapp-message-template:
https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/whatsapp-message-template

Authentication

WhatsApp Cloud Access Token

NOTE

The access token from the WhatsApp Cloud channel can be applied to the public APIs except the GET /conversation-analytics, Business Encryption APIs and Flow APIs.

In "Settings" -> "Channels", click "Edit" to enter the corresponding WhatsApp Cloud channel.

In "Platform", head to the "Advanced Access".

Click "Generate" to generate the access token.

The access token has been generated. The existing access tokens can be managed in the below section.

The access token should be passed as query parameter accessToken, for example:

curl --location --request GET 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.1/api/whatsapp-message-templates?accessToken=${ACCESS_TOKEN}&wabaId=${WABA_ID}&first=10'

Payload & Signed Context

NOTE

This authentication method can only be applied to GET /conversation-analytics, GET /whatsapp-displayname-status, Business Encryption APIs and Flow APIs.

To perform authentication for the Public Integration API, it is needed to utilize the corresponding Payload and SignedContext which is required by the integration.

Payload: {"app":"appId","appIntegration":"appIntegrationId","channel":"channelId"}
SignedContext: (signature).{{base64(JSON.stringify(payload))}}

Obtain the information related to the corresponding WhatsApp Cloud channel by querying the channel with Open API.

Request:

query {
  apiViewer{
    channel(channelId:"696327315430a1f98231dfde"){
        appId
        environment(envId:"7lQNjrXbDO"){
            info
            integration{
                integrationId
            }
            appIntegrationSignature
        }
    }
  }
}

Response:

{
    "data": {
        "apiViewer": {
            "channel": {
                "appId": "699802d69a73fc555f1c6bc4",
                "environment": {
                    "info": {
                        "integrationId": "whatsapp-cloud",
                        "build": 3,
                        "alias": "dev-whats-app-cloud",
                        "appIntegrationId": "696327325430a1cbd131dfdf",
                        "subscribed": true
                    },
                    "integration": {
                        "integrationId": "whatsapp-cloud"
                    },
                    "appIntegrationSignature": "1RJ7rKRTHbOBoY95AgtXF5WT2578gy9+b4ekBp727cQ="
                }
            }
        }
    }
}

Create Payload with in the following format:
{"app":"appId","appIntegration":"appIntegrationId","channel":"channelId"}

Example Payload:

{"app":"699802d69a73fc555f1c6bc4","appIntegration":"696327325430a1cbd131dfdf","channel":"696327315430a1f98231dfde"}

Encode the Payload Base64 format
Combine the encoded Payload and Signature in order to create the SignedContext in the following format:
(signature).{{base64(JSON.stringify(payload))}}

Example SignedContext

WAIBCzM6tnzboIwkEPAVVyaVq7VGaIKBaQ/Q+gP6qdA=.eyJhcHAiOiI2MjA2MmMwYjcxNzE5NTMyMDE5MmIxOGY3IiwiYXBwSW50ZWdyYXRpb24iOiI2NDIwZmlnMjhlNjViNDY2ZDQ2MDdlYTIiLCJjaGFubmVsIjoiNzIxZjMyYWM0ZTEyMzYzZGUxMjBkMjlkIg==

Add them to the header as the X-Woztell-Payload and X-Woztell-SignedContext.

General APIs

GET /waba-info

This API call could get the WABA-related info including WABA name, Phone Number, WABA Namespace, WABA ID of a channel.

Parameters

Name	Type	Description	Required
accessToken	string	Access token generated from the WhatsApp Cloud channel	true
channelId	string	Channel ID	either this or `wabaID`
wabaId	string	WABA ID	either this or `channelId`

Request

curl --location --request GET '/waba-info?accessToken=${ACCESS_TOKEN}&channelId=${CHANNEL_ID}'

curl --location --request GET '/waba-info?accessToken=${ACCESS_TOKEN}&wabaId=${WABA_ID}'

Response

{
    "ok": 1,
    "result": {
        "waId" : "11111111111",
        "phoneNumberId" : "123124123232",
        "wabaId" : "422126422872292",
        "name" : "My Business",
        "phoneNumber" : "85212345678",
        "phoneNumberCC" : "1",
        "formattedPhoneNumber" : "+1 111-111-1111",
        "namespace" : "2dwsa4_e24e_42f8_6b5a_110232ae4d5",
        "embeddedSignup" : true
    }
}

GET /whatsapp-business-profile

This API call could get the business profile of a WhatsApp number.

Parameters

Name	Type	Description	Required
accessToken	string	Access token generated from the WhatsApp Cloud channel	true
phoneNumberId	string	Phone number ID	true

Request

curl --location --request GET '/whatsapp-business-profile?accessToken=${ACCESS_TOKEN}&phoneNumberId=${PHONE_NUMBER_ID}'

Response

{
    "ok": 1,
    "data": {
        "about": "Hello this is John!",
        "address": "ABC Building",
        "description": "Testing 123",
        "email": "testemail@woztell.com",
        "profile_picture_url": "IMAGE_URL",
        "websites": [
            "https://woztell.com/"
        ],
        "vertical": "PROF_SERVICES",
        "messaging_product": "whatsapp"
    }
}

GET /whatsapp-displayname-status

This API call is for retrieving the details related to the WhatsApp number

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
accessToken	string	Access token generated from the WhatsApp Cloud channel	true
phoneNumberId	string	Phone number ID	true

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/whatsapp-displayname-status?phoneNumberId=110765061846704&accessToken=eyAbcGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhdWQiOiJBUEkiLCJhcHAiOiI2MzE4MDJkNjlhNzNmYzU1NWYxYzZiYzQiLCJqdGkiOiI3M2VhN2UwOC00N2Q3LTU1MGYtOGQ1Yi1jNmVkYTIwZGU3YjIiLCJpc3MiOiJpbnRlcm5hbCIsImlhdCI6MTcwNzk5MTEwMjgwNX0.vzhViZuPVDafMfD6NpPSvy6ab5Rs-lV63bCLeE9gu5M'

Response

{
    "ok": 1,
    "data": {
        "account_mode": "LIVE",
        "verified_name": "WozTell Test",
        "code_verification_status": "EXPIRED",
        "display_phone_number": "+1 123-321-2652",
        "quality_rating": "GREEN",
        "is_official_business_account": false,
        "messaging_limit_tier": "TIER_1K",
        "id": "123465061846704"
    }
}

PATCH /whatsapp-business-profile

This API call could update the business profile of a WhatsApp number.

Parameters

Name	Type	Description	Required
accessToken	string	Access token generated from the WhatsApp Cloud channel	true
phoneNumberId	string	Phone number ID	true
profile	object	Content to be updated in the business profile	true

Profile Object

Name	Type	Description	Required
messaging_product	string	Only accept `whatsapp`	true
about	string	The "About" text	false
address	string	The address of your business	false
description	string	The "Description" text	false
email	string	Email address of the your business	false
vertical	string	Industry of the business, please refer to here for the accepted values	false
website	array	URL(s) to the website(s) of your business including `http://` or `https://`; 2 websites max.	false
profile_picture_url	string	URL to the profile picture	false

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/whatsapp-business-profile

Request Body

{
    "accessToken": "ACCESS_TOKEN",
    "phoneNumberId": "123456890999",
    "profile": {
        "about": "This is the about text.",
        "address": "Office",
        "description": "Testing Text",
        "email": "test999@woztell.com",
        "profile_picture_url": "IMAGE_URL",
        "websites": [
            "https://woztell.com/blog/", "https://woztell.com/pricing/"
        ],
        "vertical": "PROF_SERVICES",
        "messaging_product": "whatsapp"
    }
}

Response

{
    "ok": 1
}

PUT /media-id

This API call could upload a media file to WhatsApp server, in order to obtain a media ID.

NOTE

The uploaded media file will be kept in WhatsApp Cloud server for 30 days. After the expiration, users need to upload again to obtain another media ID.

Parameters

Name	Type	Description	Required
phoneNumberId	string	Phone number ID	true
accessToken	string	Access token generated from the WhatsAp	true
type	string	`image`, `audio`, `video`, `file`	true
url	string	Link to the media file	true

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/media-id

Request Body

{
    "phoneNumberId": "123164329653069",
    "accessToken": "ACCESS_TOKEN",
    "type": "image",
    "url": "MEDIA_URL",
}

Response

{
    "ok": 1,
    "mediaId": "5770270532993662",
    "fileType": "image"
}

GET /conversation-analytics

This API is for retrieving the conversation analytics within the selected date range.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
from	UNIX Timestamp	The start date for the target date range	Yes
to	UNIX Timestamp	The end date for the target ate range	Yes
granularity	string	The granularity by which you would like to retrieve the analytics; `HALF_HOUR`, `DAILY` or `MONTHLY`	Yes
numbers	array	The list of phone number(s) to get the analytics from	No
metric_types	string	List of metrics to retrieve; `COST` and `CONVERSATION`	No
conversation_types	string	List of conversation; `FREE_ENTRY_POINT`, `FREE_TIER`, `REGULAR` and `UNKNOWN`	No
conversation_directions	string	List of direction of initiating the conversation; `business_initiated` and `uesr_initiated`	No
dimensions	string	List of breakdown to apply to the analytics; `phone`, `country`, `conversation_type` and `conversation_reaction`	No

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/conversation-analytics?from=1651200978632&to=1851220649059&granularity=MONTHLY&numbers=14132521446&metric_types=COST%2CCONVERSATION&conversation_directions=business_initiated%2Cuser_initiated&dimensions=phone%2Ccountry%2Cconversation_type%2Cconversation_direction'

Response

{
    "ok": 1,
    "conversationAnalytics": {
        "data_points": [
            {
                "start": 1672675200,
                "end": 1672761600,
                "conversation": 1,
                "phone_number": "14132521446",
                "country": "HK",
                "conversation_type": "FREE_TIER",
                "conversation_direction": "USER_INITIATED",
                "cost": 0
            },
            {
                "start": 1664899200,
                "end": 1664985600,
                "conversation": 1,
                "phone_number": "14132521446",
                "country": "HK",
                "conversation_type": "FREE_TIER",
                "conversation_direction": "BUSINESS_INITIATED",
                "cost": 0
            },
            {
                "start": 1676476800,
                "end": 1676563200,
                "conversation": 1,
                "phone_number": "14132521446",
                "country": "HK",
                "conversation_type": "FREE_TIER",
                "conversation_direction": "USER_INITIATED",
                "cost": 0
            }
        ]
    }
}

GET /catalogs

This API call could list out the catalogs associated to a specific WABA.

Authentication

The Payload & Signed context are required in the header.

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/catalogs'

Response

{
    "ok": 1,
    "data": [
        {
            "id": "1234577510532066",
            "name": "test_products"
        }
    ],
    "paging": {
        "hasPrevious": false,
        "hasNext": false
    }
}

GET /products

This API call could list out the products under a catalog associated to a specific WABA.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
catalogId	string	ID of the catalog	true
fields	string	comma-separated fields of the product to fetch. Please see the availble fields here: https://developers.facebook.com/docs/marketing-api/reference/product-item/#fields . Defaults to `name,price,image_url,retailer_id`	false
limit	integer	number of results to fetch for pagination. Maximum 100.	false
after	string	after cursor for pagination	false
before	string	before cursor for pagination	false

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/products?catalogId=1234567510532066'

Response

{
    "ok": 1,
    "data": [
        {
            "name": "Test Product 1",
            "price": "HK$900.00",
            "image_url": "IMAGE_URL_1",
            "retailer_id": "a6y7a9y6f0",
            "id": "25233996219581593"
        },
        {
            "name": "Test Product 2",
            "price": "HK$2,000.00",
            "image_url": "IMAGE_URL_2",
            "retailer_id": "yu7q27pbg1",
            "id": "7887884911230830"
        }
    ],
    "paging": {
        "cursors": {
            "before": "QVFIUjNtVGtsNzNVRF9sTlhla2JOLVhzUGtlbGdSUURvRDFzelB2MVQwZAHpCb3NieHZAvbXhwZADVud09hZA1pwQVhNMHk4NkNwOEw2ZAEt4MFNpZAk4tR05YVTZAB",
            "after": "QVFIUmRwOElZAeHVsWHhiUmk2WlJWcTdnY181UTUzUmx0NEpiSDAzSGdJcHFZALURQSXdmSFZALWHI0ekwyMkx1dU4tXzZAXQnppWjc5MTVWZAmNtb0oyOU9KcEhB"
        },
        "hasPrevious": false,
        "hasNext": false
    }
}

Message Template APIs

GET /whatsapp-message-templates

This API call could list out the WhatsApp message templates of a specific WABA with pagination and optional filters.

Parameters

Name	Type	Description	Required
wabaId	string	Target WABA ID	true
first	integer	Number of messages templates; maximum 100	true
after	string	Cursor for getting pagination result of the next page; either "after" or "before" should be specified	false
before	string	Cursor for getting pagination result of the previous page. Either "after" or "before" should be specified	false
status	string	Array of status to filter out; defaults to: `["APPROVED"]`, `["PENDING"]`, `["REJECTED"]`, `["PENDING_DELETION"]`, `["DELETED"]` if not specified	false
category	string	Category of the message template: `["TRANSACTIONAL"]`, `["MARKETING"]` or `["OTP"]`	false
quality_score	String	Quality rating of the template: `GREEN`, `YELLOW` or `RED`	false
language	array	Language of message template; must be in array and in the supported language code such as `en_US`, `es`.	false
name	string	Name search of the message template	false
content	Content	Content search of the message template	false
name or content	string	Name or content search of the message templates	false

Request

curl --location --request GET '/whatsapp-message-templates?accessToken=${ACCESS_TOKEN}&wabaId=${WABA_ID}&first=10&after=MAZDZD&status=["APPROVED"]'

Response

"ok": 1,
    "data": [
        {
            "id": "363730401994967",
            "name": "sample_flight_confirmation",
            "category": "TICKET_UPDATE",
            "languages": [
                "pt_BR",
                "es",
                "id",
                "en_US"
            ],
            "statuses": [
                {
                    "language": "pt_BR",
                    "status": "APPROVED"
                },
                {
                    "language": "es",
                    "status": "APPROVED"
                },
                {
                    "language": "id",
                    "status": "APPROVED"
                },
                {
                    "language": "en_US",
                    "status": "APPROVED"
                }
            ],
            "templates": [
                {
                    "language": "pt_BR",
                    "status": "APPROVED",
                    "rejected_reason": "NONE",
                    "components": [
                        {
                            "type": "HEADER",
                            "format": "DOCUMENT"
                        },
                        {
                            "type": "BODY",
                            "text": "Esta é a sua confirmação de voo para {{1}}-{{2}} em {{3}}."
                        },
                        {
                            "type": "FOOTER",
                            "text": "Esta mensagem é de uma empresa não verificada."
                        }
                    ],
                    "quality_score": {
                        "score": "UNKNOWN"
                    }
                },
                {
                    "language": "es",
                    "status": "APPROVED",
                    "rejected_reason": "NONE",
                    "components": [
                        {
                            "type": "HEADER",
                            "format": "DOCUMENT"
                        },
                        {
                            "type": "BODY",
                            "text": "Confirmamos tu vuelo a {{1}}-{{2}} para el {{3}}."
                        },
                        {
                            "type": "FOOTER",
                            "text": "Este mensaje proviene de un negocio no verificado."
                        }
                    ],
                    "quality_score": {
                        "score": "UNKNOWN"
                    }
                },
                {
                    "language": "id",
                    "status": "APPROVED",
                    "rejected_reason": "NONE",
                    "components": [
                        {
                            "type": "HEADER",
                            "format": "DOCUMENT"
                        },
                        {
                            "type": "BODY",
                            "text": "Ini merupakan konfirmasi penerbangan Anda untuk {{1}}-{{2}} di {{3}}."
                        },
                        {
                            "type": "FOOTER",
                            "text": "Pesan ini berasal dari bisnis yang tidak terverifikasi."
                        }
                    ],
                    "quality_score": {
                        "score": "UNKNOWN"
                    }
                },
                {
                    "language": "en_US",
                    "status": "APPROVED",
                    "rejected_reason": "NONE",
                    "components": [
                        {
                            "type": "HEADER",
                            "format": "DOCUMENT"
                        },
                        {
                            "type": "BODY",
                            "text": "This is your flight confirmation for {{1}}-{{2}} on {{3}}."
                        },
                        {
                            "type": "FOOTER",
                            "text": "This message is from an unverified business."
                        }
                    ],
                    "quality_score": {
                        "score": "UNKNOWN"
                    }
                }
            ]
        }
    ],
    "paging": {
        "cursors": {
            "before": "MAZDZD",
            "after": "MAZDZD"
        },
        "hasNext": true,
        "hasPrevious": false
    }
}

PUT /whatsapp-message-template

This API call could create a brand new WhatsApp message template.

NOTE

Each WhatsApp Business account is allowed to create 100 message templates per hour.

Parameters

Name	Type	Description	Required
wabaId	string	WABA ID	true
accessToken	string	Access token generated from the WhatsApp Cloud channel	true
name	string	Name of the message template	true
language	string	Language of the message template	true
category	string	Category of the message template: `TRANSACTIONAL`, `MARKETING` or `OTP`	true
components	array	Content of the message template. Please refer to here for the structure of the component.	true

NOTES

By inserting the image URL into "example":{"header_handle":["IMAGE_URL"]}, this API will automatically upload the example while creating the message template for you.

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/whatsapp-message-template

Request Body

Sample Request (Image Header)

{
  "wabaId": "190787529545503",
  "accessToken": "ACCESS_TOKEN",
  "name": "test_template",
  "language": "en_US",
  "category": "MARKETING"
  "components": [
    {
        "type": "BODY",
        "text": "Hi there! Are you interested in our latest promotional sale?"
    },
    {
        "type": "HEADER",
        "format": "IMAGE", 
        "example":{"header_handle":["IMAGE_URL"]}
    }
  ]
}

Sample Request (Parameters, Footer and Call to Actions Buttons)

{
  "wabaId": "190787529545503",
  "accessToken": "ACCESS_TOKEN",
  "name": "test_template",
  "language": "en_US",
  "category": "MARKETING"
  "components": [
    {
      "type": "BODY",
      "text": "hello {{1}} this is body template",
      "example":{"body_text":[["Test"]]}
    },
    {
      "type": "FOOTER",
      "text": "this is footer template"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "PHONE_NUMBER",
          "text": "Call",
          "phone_number":"+85212769072"
        },
        {
          "type": "URL",
          "text": "URL",
          "url":"https://www.woztell.com/"
        }
      ]
    }
    ]
}

Sample Request (Parameters and Quick Reply Buttons)

{
  "wabaId": "190787529545503",
  "accessToken": "ACCESS_TOKEN",
  "name": "test_template",
  "language": "en_US",
  "category": "MARKETING"
  "components": [
    {
      "type": "BODY",
      "text": "hello {{1}} this is body template",
      "example":{
          "body_text":[["Test"]]
          }
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "yes"
        },
        {
          "type": "QUICK_REPLY",
          "text": "no"
        }
      ]
    }
    ]
}

Response

{
    "ok": 1,
    "id": "516723536625510",
    "language": "en_US"
}

PATCH /whatsapp-message-template

This API call could edit an existing message template.

NOTE

A message template can only be edited once in a 24 hour window, and up to 10 times in a 30 day window.

Parameters

Name	Type	Description	Required
wabaId	string	WABA ID	true
accessToken	string	Access token generated from the WhatsApp Cloud channel	true
messageTemplateName	string	Name of the message template	true
messageTemplateLanguage	string	Language of the message template	true
messageTemplateId	string	Unique ID of the message template	true
components	array	Content to be updated to the message template	true

NOTES

Each language version of a message template has its own ID. In order edit a message template with PATCH /whatsapp-message-templates, you will need to specify the language version of the template.

Normally, GET /whatsapp-message-templates will only return the ID of the most recent language. Therefore, you should first obtain the ID of a particular language by applying the language filter in GET /whatsapp-message-templates.

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/whatsapp-message-template

Request Body

{
    "wabaId": "12986521265530",
    "accessToken": "ACCESS_TOKEN",
    "messageTemplateLanguage": "en_US",
    "messageTemplateName": "test_template",
    "messageTemplateId": "1748340935544945",
    "components": [
        {
            "type": "BODY",
            "text": "Winter's coming, it's time to check out our latest winter collection!"
        } 
    ]
}

Response

{
    "ok": 1,
    "success": true
}

DEL /whatsapp-message-template

This API call could delete an existing message template.

Parameters

Name	Type	Description	Required
wabaId	string	WABA ID	true
accessToken	string	Access token generated from the WhatsApp Cloud channel	true
name	string	Name of the message template	true

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/whatsapp-message-template

Request Body

{
    "wabaId": "12986521265530",
    "accessToken": "ACCESS_TOKEN",
    "name": "test_template"
}

Response

{
    "ok": 1,
    "success": true
}

Flow APIs

GET /flow

This API is for retrieving the list of flows.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
limit	integer	Number of flows to get	true
after	string	For getting next batch of threads, can be obtained from paging.cursors in the response	No
before	string	For getting next batch of threads, can be obtained from paging.cursors in the response	No

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/flows?limit=10'

Response

{
    "ok": 1,
    "data": [
        {
            "label": "TEST FLOW (DRAFT)",
            "value": "885692686603466",
            "status": "draft",
            "assets": [
                {
                    "id": "SIGN_UP",
                    "label": "Customer Success (SIGN_UP)",
                    "data": "{}",
                    "preview": {
                        "preview_url": "https://business.facebook.com/wa/manage/flows/885692686603466/preview/?token=abdfac6c-1319-4a01-a896-d26482f44659",
                        "expires_at": "2024-03-08T04:52:37+0000"
                    }
                }
            ],
            "triggerMatchingObject": null
        }
    ],
    "paging": {
        "cursors": {
            "before": "QVFIUnJEbERTSFN1TEM5THFDdkJYNjExaF9xSUxjNjVGazJUWHBWTWV3Ukx0V2JQSFlMYmRzT0RXanpMeUVnd1VnSUlnQVBkamVyNkQ5dW9Ocm5YNVpoY2VR",
            "after": "QVFIUnJEbERTSFN1TEM5THFDdkJYNjExaF9xSUxjNjVGazJUWHBWTWV3Ukx0V2JQSFlMYmRzT0RXanpMeUVnd1VnSUlnQVBkamVyNkQ5dW9Ocm5YNVpoY2VR"
        },
        "hasNext": false,
        "hasPrevious": false
    }
}

GET /flow-screen-payload

This API is for retrieving the flow screen payload of a flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
flowId	string	The unique ID of a flow.	true

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/flow?flowId=1332875717353551'

Response

{
    "ok": 1,
    "payload": {
        "id": "screen_with_data",
        "label": "Feedback With Data (screen_with_data)",
        "data": "{\n  \"would_recommend\": \"\",\n  \"how_to_do_better\": \"\"\n}",
        "screens": [
            {
                "id": "screen_with_data",
                "label": "Feedback With Data (screen_with_data)",
                "data": "{\n  \"would_recommend\": \"\",\n  \"how_to_do_better\": \"\"\n}",
                "preview": {
                    "preview_url": "https://business.facebook.com/wa/manage/flows/1332875717353551/preview/?token=ed47bb0a-f749-4a0f-87f3-889f003b53ed",
                    "expires_at": "2024-03-06T03:56:10+0000"
                }
            }
        ]
    }
}

GET /flow-preview

This API is for retrieving teh URL to the preview of a flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
flowId	string	The unique ID of a flow.	true

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/flow-preview?flowId=994520121646941'

Response

{
    "ok": 1,
    "data": {
        "preview_url": "https://business.facebook.com/wa/manage/flows/994520121646941/preview/?token=5615e315-899c-4787-b211-a512c35f83aa",
        "expires_at": "2024-03-06T03:46:30+0000"
    }
}

GET /flow-detail

This API is for retrieving the details of a flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
flowId	string	The unique ID of a flow.	true

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/flow-detail?fields=id%2Cname%2Ccategories%2Cpreview%2Cstatus%2Cvalidation_errors%2Cjson_version%2Cdata_api_version%2Cendpoint_uri%2Cwhatsapp_business_account%2Capplication&flowId=678952344393952'

Response

{
    "ok": 1,
    "id": "678952344393952",
    "name": "Test Flow 2",
    "categories": [
        "OTHER"
    ],
    "preview": {
        "preview_url": "https://business.facebook.com/wa/manage/flows/678952344393952/preview/?token=90fd19f9-edf7-4a6a-8fea-8da4cbb687f7",
        "expires_at": "2024-03-06T07:39:50+0000"
    },
    "status": "DRAFT",
    "validation_errors": [],
    "json_version": "3.1",
    "whatsapp_business_account": {
        "id": "619018099309339",
        "name": "Test Group Limited (UAT)",
        "currency": "USD",
        "timezone_id": "42",
        "message_template_namespace": "a02e2441_69dd_4ea2_a90b_4aca392f0afa"
    },
    "application": {
        "link": "https://platform.woztell.com/",
        "name": "Woztell",
        "id": "689996742158814"
    }
}

PUT /create-flow

This API is for creating a new flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
name	string	Name of the new flow.	true
categories	array	A list of Flow categories. Multiple values are possible, but at least one is required: `SIGN_UP`, `SIGN_IN`, `APPOINTMENT_BOOKING`, `LEAD_GENERATION`, `CONTACT_US`, `CUSTOMER_SUPPORT`, `SURVEY`, `OTHER`	true
clone_flow_id	string	ID of the flow to be cloned from	false
endpoint_url	string	The URL of the flow endpoint. Do not provide this field if you are cloning a Flow with Flow JSON version below 3.0.	false

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/flow

Request Body

{
    "data": {
        "name": "Test Flow 2",
        "categories": [ "SURVEY" ],
        "clone_flow_id": "368669698913502",
        "endpoint_url": "https://webhook.site/ff434d70-465c-4c79-90cc-333adfa858b5"
    }
}

Response

{
    "ok": 1,
    "id": "1557286081777970"
}

PATCH /flow-metadata

This API is for updating the metadata of a flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
flowId	string	ID of the flow that is being updated	true
name	string	New name of the flow	false
categories	array	New categories of the flow	false
endpoint_url	string	The URL of the WA Flow Endpoint. Do not provide this field if you are updating a Flow with Flow JSON version below 3.0	false

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/flow-metadata

Request Body

{
    "flowId": "1005133727262236",
    "data": {
        "name": "Test Flow ABC"
    },
    "endpoint_url": "https://webhook.site/ff434d70-465c-4c79-90cc-333adfa858b5"
}

Response

{
    "ok": 1,
    "success": true
}

PATCH /flow-json

This API is for updating the JSON of a flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
name	string	Name of the flow	true
version	string	Flow JSON version	true
screens	JSON	The screens of the flow that can be input in the flow builder in WhatsApp Manager	true

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2-dev/api/flow-json

Request Body

{
    "flowId": "910367050421850",
    "data": {
    "version": "3.1",
    "screens": [
        {
            "id": "PREFERENCES",
            "title": "Update Preferences",
            "data": {},
            "terminal": true,
            "layout": {
                "type": "SingleColumnLayout",
                "children": [
                    {
                        "type": "Form",
                        "name": "form",
                        "children": [
                            {
                                "type": "CheckboxGroup",
                                "label": "Communication types",
                                "required": true,
                                "name": "communicationTypes",
                                "data-source": [
                                    {
                                        "id": "0",
                                        "title": "Special offers and promotions"
                                    },
                                    {
                                        "id": "1",
                                        "title": "Changes to my subscription"
                                    },
                                    {
                                        "id": "2",
                                        "title": "News and events"
                                    },
                                    {
                                        "id": "3",
                                        "title": "New products"
                                    }
                                ]
                            },
                            {
                                "type": "CheckboxGroup",
                                "label": "Contact Preferences",
                                "required": false,
                                "name": "contactPrefs",
                                "data-source": [
                                    {
                                        "id": "0",
                                        "title": "Whatsapp"
                                    },
                                    {
                                        "id": "1",
                                        "title": "Email"
                                    },
                                    {
                                        "id": "2",
                                        "title": "SMS"
                                    }
                                ]
                            },
                            {
                                "type": "Footer",
                                "label": "Done",
                                "on-click-action": {
                                    "name": "complete",
                                    "payload": {
                                        "communicationTypes": "${form.communicationTypes}",
                                        "contactPrefs": "${form.contactPrefs}"
                                    }
                                }
                            }
                        ]
                    }
                ]
            }
        }
    ]
  }
}

Response

{
    "ok": 1,
    "success": true,
    "validation_errors": []
}

DEL /flow

This API is for deleting a flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
flowId	string	ID of the flow to be deleted	true

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/flow

Request Body

{
    "flowId": "913687770028833"
}

Response

{
    "ok": 1,
    "success": true
}

POST /publish-flow

This API is for publishing a flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
flowId	string	ID of the flow to be published	true

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/publish-flow

Request Body

{
    "flowId": "913687770028833"
}

Response

{
    "ok": 1,
    "success": true
}

POST /deprecate-flow

This API is for deprecating a flow.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
flowId	string	ID of the flow to be deprecated	true

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/api/deprecate-flow

Request Body

{
    "flowId": "913687770028833"
}

Response

{
    "ok": 1,
    "success": true
}

Business Encryption APIs

POST /whatsapp-business-encryption

This API is for setting the business public key.

Authentication

The Payload & Signed context are required in the header.

Parameters

Name	Type	Description	Required
publicKey	string	2048-bit RSA business public key generated. Please refer to here for how to generate the public key	true

Endpoint

https://api.whatsapp-cloud.woztell.sanuker.com/v1.2/whatsapp-business-encryption

Request Body

{
    "publicKey": "-----BEGIN PUBLIC KEY-----\nABCDIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAls1409DedWXmHnt0Pb6s\nIdGkL6pFXxd5vPxrk/CChQssCGLK7jEPQwzhAZ/La7Cg/IvxjxvgC8DD3v8ZniU7\nHu5xPftKm3rEvNRwstRHaoPF+CNxHzHMy2DkgdVxvnBI6qtEjn+yZXdEOHhGHejH\nEf0EfFSMoyCaXea4E3LqvOE8iJ42uNtC7D4TmyeE+dTKudclswNA3QDA0zLH1M+Y\n9Oxv06FgD9S8gmvSwJgn3hfwLc/j5Dj5Qr6NAd9dRMQGLGeFEbg/JJXAVaAAxFlb\nvITHRG1ynRZDcrAri377Z+HS8G43o3TmrPyD0zRXQFbHCu+kOH5DBs3yFRcFjA7L\nwQIDAQAB\n-----END PUBLIC KEY-----"
}

Response

{
    "ok": 1
}

GET /whatsapp-business-encryption

This API is for retrieving the business public key.

Authentication

The Payload & Signed context are required in the header.

Request

curl --location 'https://api.whatsapp-cloud.woztell.sanuker.com/v1.2-dev/whatsapp-business-encryption'

Response

{
    "ok": 1,
    "data": [
        {
            "business_public_key": "-----BEGIN PUBLIC KEY-----\nABCDIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAls1409DedWXmHnt0Pb6s\nIdGkL6pFXxd5vPxrk/CChQssCGLK7jEPQwzhAZ/La7Cg/IvxjxvgC8DD3v8ZniU7\nHu5xPftKm3rEvNRwstRHaoPF+CNxHzHMy2DkgdVxvnBI6qtEjn+yZXdEOHhGHejH\nEf0EfFSMoyCaXea4E3LqvOE8iJ42uNtC7D4TmyeE+dTKudclswNA3QDA0zLH1M+Y\n9Oxv06FgD9S8gmvSwJgn3hfwLc/j5Dj5Qr6NAd9dRMQGLGeFEbg/JJXAVaAAxFlb\nvITHRG1ynRZDcrAri377Z+HS8G43o3TmrPyD0zRXQFbHCu+kOH5DBs3yFRcFjA7L\nwQIDAQAB\n-----END PUBLIC KEY-----",
            "business_public_key_signature_status": "VALID"
        }
    ]
}

Introduction​

API Endpoint​

NOTE

Authentication​

WhatsApp Cloud Access Token​

NOTE

Payload & Signed Context​

NOTE

Request:​

Response:​

Example Payload:​

Example SignedContext​

General APIs​

GET /waba-info​

Parameters​

Request​

Response​

GET /whatsapp-business-profile​

Parameters​

Request​

Response​

GET /whatsapp-displayname-status​

Authentication​

Parameters​

Request​

Response​

PATCH /whatsapp-business-profile​

Parameters​

Profile Object​

Endpoint​

Request Body​

Response​

PUT /media-id​

NOTE

Parameters​

Endpoint​

Request Body​

Response​

GET /conversation-analytics​

Authentication​

Parameters​

Request​

Response​

GET /catalogs​

Authentication​

Request​

Response​

GET /products​

Authentication​

Parameters​

Request​

Response​

Message Template APIs​

GET /whatsapp-message-templates​

Parameters​

Request​

Response​

PUT /whatsapp-message-template​

NOTE

Parameters​

NOTES

Endpoint​

Request Body​

Response​

PATCH /whatsapp-message-template​

NOTE

Parameters​

NOTES

Endpoint​

Request Body​

Response​

DEL /whatsapp-message-template​

Parameters​

Endpoint​

Request Body​

Response​

Flow APIs​

GET /flow​

Authentication​

Parameters​

Introduction

API Endpoint

Authentication

WhatsApp Cloud Access Token

Payload & Signed Context

Request:

Response:

Example Payload:

Example SignedContext

General APIs

GET /waba-info

Parameters

Request

Response

GET /whatsapp-business-profile

Parameters

Request

Response

GET /whatsapp-displayname-status

Authentication

Parameters

Request

Response

PATCH /whatsapp-business-profile

Parameters

Profile Object

Endpoint

Request Body

Response

PUT /media-id

Parameters

Endpoint

Request Body

Response

GET /conversation-analytics

Authentication

Parameters

Request

Response

GET /catalogs

Authentication

Request

Response

GET /products

Authentication

Parameters

Request

Response

Message Template APIs

GET /whatsapp-message-templates

Parameters

Request

Response

PUT /whatsapp-message-template

Parameters

Endpoint

Request Body

Response

PATCH /whatsapp-message-template

Parameters

Endpoint

Request Body

Response

DEL /whatsapp-message-template

Parameters

Endpoint

Request Body

Response

Flow APIs

GET /flow

Authentication

Parameters

Request

Response

GET /flow-screen-payload

Authentication

Parameters

Request

Response

GET /flow-preview