Incoming Webhooks

By adding the Incoming Webhook in the channel, you will be able to post messages from external sources into the a channel in WOZTELL.

Set up an Incoming Webhook

1. In "Settings" -> "Channel", head to "Incoming Webhooks".

   

2. Select "+ Create Webhook" to add a new webhook.

3. Add a name for the webhook. Then "Save" the new webhook settings.

5. Once the new webhook is saved, an URL will be generated.

---

Edit an Incoming Webhook

For the existing incoming webhook, you toggle this switch to activate/deactivate the webhook.

You can click "Delete" to remove the webhook.

Post Message to the Channel

To pass a message to the WOZTELL channel using the incoming webhook, you will need to use the POST method and format the message accordingly.

Generate the Signature

To POST the messaging using the incoming webhook, you would to generate a signature and add to headers:

"X-Woztell-Signature": signature

To generate the signature:

  const bodyStr = JSON.stringify(Body)
  const signature = crypto.createHmac("sha256", channelSecret)
    .update(bodyStr)
    .digest("base64")

---

Request

The following is the reference for formulating the request.

Body

Property	Type	Description	Required
externalId	String	To determine which member the incoming webhook logic will run on	Required
messageEvent	Object	Required for bot logic, the messageEvent can be set up to work with however your trigger is set up.	Required
meta	Object	Data that will be sent in the meta of the inbound and outbound webhook events	Optional

messageEvent

Property	Type	Description	Required
type	String	Any type decided by the sender; if type is set to be a "Status" type (i.e. READ, SENT, DELIVERED, FAILED, DELETED), it can be used to update the status of chats.	Required
data	Object	Data to be included in the messageEvent.	Optional
data.messageId	String	If the "Status" type is used, the messageId can be used to update specific message's status.	Optional
data.watermark	String	alternative to messageId, this instead updated all message before the watermark time (uses epoch with ms number) with the status.	Optional
fallback	String	Need to be specified in order to enable all the component in style	Optional
style	Object	Look and view of the text message which is allowed to customize	Optional

style

Property	Type	Description	Required
borderless	Boolean	true or false; set to true to remove the border of the text	Optional
backgroundColor	String	Background color of the message block. Accept hex code, hex code shorthand, and default browser color string	Optional
textColor	String	Font color of the text. Accept hex code, hex code shorthand, and default browser color string	Optional
position	String	BOT, USER or CETNER; position of the block shown in the inbox thread	Optional
markdown	Boolean	true or false; set to true to allow formulating the text in markdown	Optional

Example:

{
  externalId: "852992919292",
  messageEvent: {
    type: "EVENT_TYPE",
    data: {
      invoiceId,
      amount
    },
    "fallback": "**Hello there!**",
      "style": {
      "borderless": false,
      "backgroundColor": "#fff",
      "textColor": "#645",
      "position": "BOT",
      "markdown": true
      },
    data: {
      messageId, 
      watermark
      //This is the example data specifically for message status events.
    }
  }
}