Media Library
Media Library is the section where you can upload media files to be used in the chatbot response. You can upload images, videos, audios and files.
The Media Library can be found under "Builder".
Media library in list view
Display View
You can display the media library in two different views: List View and Grid View.
Media library in list view
Media library in grid view
Upload Files
Upload Files
Click the top left "Upload a file" button to open the upload modal.
Click the "Add Files" button in the middle fo the modal to select media files. You may select multiple files.
Files Selected
- Upon successful selection, you will see all your selected files appear in the modal.
Uploading
- Click "Upload" to upload your selected files and you will see the status changed to Uploading. The modal will close itself upon successful upload.
Use Uploaded Files
Information of media files
- Click your uploaded files and its information will appear at the right hand side. You can then find the URL of that specific media file and paste it directly in the responses.
Select from Media Library
- Or you can click "Choose from Media Library" button to choose the uploaded files from the media library instead. You can also upload directly in the media library at responses too.
Advanced Filtering
The media library allows you apply advanced filter, which is useful when you have plenty of media files.
- Select "Advanced Filter" in the media library.
- The media files can be filtered by: Uploaded Date, File Type and File Size.
- Show API Files refer to the user-sent media files that are archived in the media library. Keeping this toggle off will only display the media file that is uploaded by the account user.
