Channels Overview
Channels page
Channels is the section where you could select the messaging platform you would like to deploy your chatbot onto.
Click the button below to start managing your channels:
List of Supporting Platforms
| Integration | Platform Documentation |
|---|---|
 WhatsApp Cloud | WhatsApp Business API |
 Facebook | Facebook for Developers |
 Instagram | Instagram Messaging |
 Web Chat | Web Chat |
 Slack | Slack API |
Each channel can be connected to one platform only and each of them has different way of connection and setup. For details, please click the name of platforms listed above.
Channel Info
When a channel is being created, the following information can be accessed:
| Info | Description |
|---|---|
| Channel ID | Channel ID is the unique ID for the channel. It can be used in WOZTELL API or web chat. |
| Channel Secret | The channel secret can be used as a secret key for webhook event validation. |
| Channel Name | The name of the channel; Self-defined. |
| Channel Description | The description of the channel; Self-defined. |
Channels Info
Archived Channels
Existing channels can be removed by selecting "More", then "Remove".
Remove a channel
The removed channel will be archived and you need to switch on "Show Archived" to view the archived channel.
View an archived channel