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Channels Overview

Channels page
Channels page

Channels is the section where you could select the messaging platform you would like to deploy your chatbot onto.

Click the button below to start managing your channels:

List of Supporting Platforms

IntegrationPlatform Documentation
WhatsApp Cloud
WhatsApp Cloud
WhatsApp Business API
Facebook
Facebook
Facebook for Developers
Instagram
Instagram
Instagram Messaging
Web Chat
Web Chat
Web Chat
Slack
Slack
Slack API

Each channel can be connected to one platform only and each of them has different way of connection and setup. For details, please click the name of platforms listed above.

Channel Info

When a channel is being created, the following information can be accessed:

InfoDescription
Channel IDChannel ID is the unique ID for the channel. It can be used in WOZTELL API or web chat.
Channel SecretThe channel secret can be used as a secret key for webhook event validation.
Channel NameThe name of the channel; Self-defined.
Channel DescriptionThe description of the channel; Self-defined.
Channels Info
Channels Info