Chatbot Testing & Deployment Overview

Throughout your chatbot building journey, there will be a constant cycle of chatbot implementation, testing and deployment. For example, after you have built your first bot, you will need to connect your tree to a messaging platform in channel. After your initial setup, you probably still need to udpate your chatbot content, conversation flow or even create a new messaging platform. This standard procedure will provide suggestions on how to test and deploy your chatbot in the safest way possible on WOZTELL.

1. Decide Your Deployment Approach

There will be a different approach for each scenario, it depends whether it is your initial setup or an update to existing setup. You should complete the following decision tree to determine how you would approach a chatbot testing or deployment.

Deployment Decision Tree

2. Complete Your Deployment Checklist

Please complete the checklist according to your deployment approach. Check out the different sections below:

Stage One - Tree Building

Scenario	Checklist Item	Priority
New Build	Build Tree	1st
Update Existing Build	Duplicate Tree	1st
Update Existing Build	Import & Export	1st

Stage Two - Testing Stage

Scenario	Checklist Item	Priority
With UAT Channel	UAT Channel Deployment	1st
With/Without UAT Channel	Priority Group Setup in Production Channel	2nd

Stage Three - Production Deployment

Scenario	Checklist Item	Priority
With/Without UAT Channel	Copy Tree Settings from Priority Group	1st
With UAT Channel	Copy Channel Settings from UAT Channel	2nd