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Connect Your Chatbot to a Platform in Channels

Once you got your WOZTELL account, hold on and do no go ahead to build your chatbot. First and foremost, you should connect your account to one of the messaging platform to make sure the bot would work (and you could also test it if it doesn't). You could do the connection in Channels.

Expected Outcome

You have connected your Facebook page to WOZTELL. You should be able to see a Get Started button and also a Persistent Menu on the page.

Get started button
Get started button
Persistent menu
Persistent menu
In-app webview
In-app webview

Connect to a Facebook Page

  1. Go to Facebook and create a new Facebook page for testing purpose.

  2. Now go back to WOZTELL, select "Settings" -> "Channels" on the top menu bar.

Channel Settings
Channel Settings
  1. Click "+ New Channel".
Click + New Channel
Click + New Channel
  1. Under "Discover Platform", find Facebook and select "Next" to proceed.
Give your channel a name and a description
Give your channel a name and a description
  1. Select "Create".
Select Facebook as platform
Select Facebook as platform
  1. Create a Channel Name and Optional Channel Description, then select "Confirm.
Log into your Facebook
Log into your Facebook
  1. The channel has been created. In Platform, select "Connect.
Log into your Facebook
Log into your Facebook
  1. A Facebook pop-up window will appear, please log in your Facebook account and proceed.
Continue as your Facebook account
Continue as your Facebook account
  1. Grant access to connect to your Facebook pages to WOZTELL. Click "Continue".
Continue as your Facebook account
Continue as your Facebook account
  1. Select your testing Facebook page in the drop down menu and click "Subscribe".
Log into your Facebook
Log into your Facebook
  1. Finally, click "Save" to save the channel settings. You have successfully connected a Facebook page to WOZTELL!
Log into your Facebook
Log into your Facebook

Set Get Started Button

  1. After you have successfully subscribed to your testing Facebook page, in "Platform", scroll down to the "Persistent Menu Setting" and set the Get Started button of your chatbot.

  2. The default payload is "GET_STARTED". We will keep it the same now, you can change it later.

Set your Get Started button
Set your Get Started buttone

Set Persistent Menu

  1. Click "+ Button" to create a persistent menu button.
Add persistent menu button
Add persistent menu buttone
  1. The button details will be displayed on the right hand side. Fill in the title, select the URL button type, and put down the URL of your official website. Click "Save".
Set URL button
Set URL button
  1. Now, go back to the top right and click the final "Save".

For more details about Persistent Menu, please see Persistent Menu.